Pia Närvänen

Pia Närvänen is a skilled service designer with a diverse background in technology and product management. Currently employed at Istekki Oy since May 2020, Pia has previously worked as a product specialist trainee at Qentinel Quality Intelligence Oy, where analytics training and automated testing were key responsibilities. Experience includes serving as a service designer for Pirkanmaan Jätehuolto Oy, contributing to social media improvements, and a tenure at Qvantel as a product manager focusing on business support systems. A significant portion of Pia's career was spent at Nokia Networks, where roles ranged from specialist in system design to operational development manager, involving user experience design and team leadership across multiple locations. Academic credentials include a Master of Arts in Computer Science from the University of Eastern Finland and specialized training in service design.