Danielle O Kelly

Danielle O Kelly is a dedicated professional currently serving as a Service Delivery Coordinator at IT.ie since May 2024, where responsibilities include managing support queues and enhancing operational efficiency in IT support services. Previous experience includes roles as a Corporate Receptionist at The Capel Building, Front Desk Receptionist at Joe Duffy Group, and Fragrance Consultant at Boots Ireland, where expertise in customer relationship management and sales was developed. Danielle's early career features positions in customer support at Paddy Power Betfair and Primark. Academically, Danielle holds a FETAC Level 6 qualification in Hotel/Motel Administration/Management and a FETAC Level 5 in Secretarial and Computer Skills from Colaiste Ide.