Marco Beutelrock is an experienced professional in customer service and operations management, currently serving as the Head Of Customer Service at IT-Total Sweden AB since September 2012, where Marco also holds roles as Head of Service & Operations and Business Area Manager for Managed Services. Prior to this, Marco worked as a Key Account Manager at COMPAREX Sweden AB and as an SMB Account Manager at Microsoft. Additional experience includes serving as an Account Manager for Microsoft at Dustin AB and Sale Nordic, along with a sales position at The Phone House focused on solution sales for small to medium-sized companies. Marco also contributed to building an order department during a tenure at Matrix AB in Thailand. Education includes studies at Mgruppen in 2014 and Åva Gymnasium from 1996 to 1999.