Tracy Betcour

Tracy BETCOUR has a diverse work experience in various roles. Tracy started their career as a Telesecretary Medical at Telesecretariat Caraibes from July 2010 to June 2014. Tracy then worked as a Telecounselor at Euro CRM from July 2014 to July 2015, where they provided excellent customer service and sold products and services to clients. Tracy joined Doctolib in August 2016 as a Content Manager, where they verified and supervised the content of healthcare professionals' profiles. Tracy also trained practitioners and secretaries in using the company's product and managed customer service operations. At the same company, they transitioned into the role of Consultant Service Practitioner, where they continued training and resolving issues for practitioners and secretaries. Tracy then moved to CFA Union in September 2020, where they worked as an Apprenticeship Advisor until March 2021. Tracy was responsible for advising and assisting apprentices. Tracy worked as an Assistant Employment at Artus Interim CDD CDI from May 2022 to July 2022, where they edited and posted job offers, preselected CVs, recruited profiles, and prepared temporary mission contracts. Currently, they are working at Ivalua since September 2022 as an HR Generalist EMEA, where they manage administrative tasks, coordinates medical visits, and handles variable elements for ordering meal vouchers. Tracy BETCOUR has developed a strong skill set in HR administration, customer service, content management, and recruitment throughout their career.

Tracy BETCOUR has a diverse educational background in the field of human resources and personnel administration. Tracy completed their Master 2 degree, specializing in Human Resources Management / Personnel Administration, from ISCG Paris from 2023 to 2024. Prior to that, they obtained a Bachelor's degree in Development of Human Resources from ISCG Paris from 2022 to 2023. Tracy also holds a professional title in Human Resources Assistant from Nextformation, where they studied from 2021 to 2022. In 2014-2015, they pursued a professional title in Customer Relationship Advisor from LB Developpement.