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Anil Kumar Benjamin

Technical Support Manager at Ivanti

Anil Kumar Benjamin has over 18 years of work experience, with their most recent position being a Technical Support Manager at Ivanti since December 2013. In this role, they led a team of 15 technical support engineers from various countries and successfully managed multiple releases of the MobileIron flagship server product. Anil has also worked as a Lead SME in Active Directory at IBM India and as a Senior Infrastructure Security Operation Engineer at Microsoft India. Anil Kumar has a strong understanding of IT infrastructure, troubleshooting skills, and experience in handling escalated customer issues. Additionally, they have previous experience as a Networking Engineer Lead at Innova Solutions, a Team Lead at Sutherland Technology, and a Sr. Helpdesk Analyst at GE CAPITAL IT Services, where they provided technical support and mentoring to users. Anil's diverse work experience has equipped him with a range of technical and leadership skills.

Anil Kumar Benjamin is an individual with a diverse education history. Anil Kumar completed their Master of Computer Applications (MCA) degree in Computer Software Engineering at Osmania University from 2001 to 2006. Following that, they pursued a Master in Business Administration (MBA) in Information Systems through distance education at Sikkim Manipal University, from 2006 to 2010.

Prior to their postgraduate studies, Anil attended Osmania University from 1999 to 2002, where they obtained a Bachelor of Arts (BA) degree. Anil Kumar'sfield of study during this period included Maths, Statistics, and English. Additionally, they also attended Seven Hills Public School from 1999 to 2001, where they pursued a degree in BA Maths at Nizam College.

Recently, Anil enrolled in the Institute of Management Technology, Hyderabad and is currently pursuing a Post Graduate Diploma in Management. Anil Kumar'sprogram focuses on business administration, management, and operations, and is anticipated to be completed between 2020 and 2022.

In terms of additional certifications, Anil acquired the Microsoft Certified Technology Specialist (MCTS) credential from Microsoft in June 2006. Anil Kumar also earned the Microsoft Certified IT Professional certification, though specific details regarding the institution and the year of completion are not provided.

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Timeline

  • Technical Support Manager

    December, 2013 - present

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