Cody Sedlak has a diverse work experience spanning multiple industries. Cody currently works at Ivanti as a Customer Success Manager since August 2022. Prior to this, they held the role of Renewal Account Manager at Ivanti from June 2021 to August 2022.
Before joining Ivanti, Cody worked at Oracle for two years starting in June 2019. During their time at Oracle, they served as a Support Renewal Account Manager/Advanced Customer Outreach, where they successfully secured high-level customer relationships and negotiated multi-year support contract agreements.
Cody also has experience in the entertainment industry, having worked as a Sound and Lighting Technician Lead at EddySound/Rokbox Entertainment from June 2012 to January 2021.
Additionally, they have worked in the retail sector, specifically at The Home Depot. Cody was a Department Supervisor from July 2018 to May 2019, where they supervised a team of sales associates and fostered a customer-focused team culture. Cody also worked as a Flooring Specialist from January 2018 to July 2018.
Furthermore, Cody has experience in the educational sector. Cody worked at Vista Ridge High School as a Games Manager/Baseball Coach from August 2014 to July 2017. In this role, they ensured the safety of staff and students during sporting events and supervised a crew of personnel.
Overall, Cody Sedlak has a strong background in customer success management, account management, retail supervision, entertainment production, and sports event management.
Cody Sedlak attended Northeastern Junior College from 2011 to 2013, where they obtained an Associate of Arts (A.A.) degree. Cody then transferred to the University of Colorado Colorado Springs and completed their Bachelor's degree in Communications with a focus on Organizational Communication, General from 2013 to 2016.
In addition to their formal education, Cody Sedlak has obtained several certifications from LinkedIn. In 2022, they acquired certifications in various areas such as Engagement Evaluation Best Practices for Customer Success Management, Presenting to Senior Executives, Avoiding Common Pitfalls in Customer Success Management, Building Resilience, Business Fundamentals for Customer Success Managers, Communicating with Confidence, Critical Roles Consultants Play (and the Skills You Need to Fill Them), Customer Success Management Fundamentals, Delivering Bad News Effectively, Developing Business Acumen, Engagement Preparation Best Practices for Customer Success Management, Managing Your Time, Onboarding and Adoption Best Practices for Customer Success Management, Powerful Prioritization with the 80/20 Rule, Sales: Customer Success, and Value Realization Best Practices for Customer Success Management.
August, 2022 - present
June, 2021