Graham Plumb

Graham Plumb is a seasoned professional with extensive experience in customer experience advocacy and training, currently serving as a Customer Experience Advocate at Ivanti since August 2021. Prior to this role, Graham held the position of Training Specialist at UK Shared Business Services Ltd from July 2020 to July 2021 and was a Principal Customer Experience Advocate at Cherwell Software Limited for six years, where responsibilities included designing and delivering technical training for a no-code development platform. Additional experience includes roles at Network Rail as a Systems Training Consultant, ICCM Solutions as Training Manager, Afiniti as a Learning Consultant, and Allianz Insurance PLC as an IT Desktop Trainer. Graham’s career began as a freelance software training consultant in 1997.