Emilia Beldean

Customer Service & Sales Manager at IWG

Emilia Beldean is a seasoned professional in customer service and sales management, currently serving as the Customer Service & Sales Manager at International Workplace Group plc since September 2024. Previous experience includes managing flexible workspaces as the Space Manager at Utopicus from May 2021 to August 2024, and overseeing operations at Servantrip from May 2018 to May 2021, where Emilia implemented a new customer support department in Krakow and led a multilingual team. Emilia also held roles as Operations Manager and Business Development Manager at Servantrip, expanding operations in over 80 countries. Early career experience includes significant positions at Paradores in hotel front desk roles, where insights into hotel operations were developed, and as an Airport Customer Service Agent at Air Europa. Emilia holds multiple degrees in marketing, international marketing, and tourism, including a Master's in Marketing and Sales Management from EAE Business School.

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