Joshua Prince

Joshua Prince has a diverse work experience in the customer support and hospitality industry. Joshua is currently the Director of Customer Support at JACK Entertainment, a position they have held since 2022. Prior to that, they worked at GAN as a Customer Support Manager from 2020 to 2022. In this role, they responded to escalated issues, presented key performance indicators, and provided recommendations to senior leaders.

Before joining GAN, Joshua worked at Caesars Entertainment, Inc. where they held various roles. From 2017 to 2020, they served as the Nobu Hotel Operations Assistant Manager, responsible for managing employees and maintaining social media platforms. Additionally, they completed two six sigma green belt projects and managed a budget of 24M. In 2017, they were the Front Services Manager, overseeing a large team and payroll operation. From 2013 to 2017, Joshua worked as a Bell Captain, providing porterage and training new hires.

Joshua Prince attended Bishop Gorman High School from 2009 to 2013, where they obtained their diploma. Following their high school education, they enrolled at the University of Nevada-Las Vegas in 2015 to pursue a Bachelor's of Business Administration (BBA) degree in Hospitality. Their field of study at the university was Business Administration and Management, General. Additionally, Joshua Prince has obtained a certification in Lean Six Sigma Green Belt (ICGB) from the Caesars Entertainment Corporation, although the specific month and year of obtaining this certification are not provided.