Milena Rouinvy is an experienced professional in client culture, project management, and marketing, currently serving as Client Culture Manager and People Development Project Manager at Jaeger-LeCoultre since December 2014. In this role, Milena manages client culture projects, designs training content, and facilitates soft skills training while also leading initiatives to enhance retail experience and client satisfaction across 150 boutiques globally. Prior experience includes positions as Client Experience Project Manager at Air France, Resource Technology Consultant at Accenture, and various roles in marketing and communication at Mercedes-Benz and other organizations. Milena holds multiple degrees in business, marketing, and innovation from renowned institutions, including a Master 2 from Audencia and an MBA from COPPEAD UFRJ.
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