Jake Edmark

Jake Edmark is a seasoned professional in customer care and support, currently serving as the Vice President of Global Customer Care at JAGGAER since March 2024. Prior to this role, Jake held the position of Vice President of Client Services at Azalea Health, where leadership was provided to a Client Support Organization serving over 1200 EHR clients. Experience includes developing customer success strategies at MSI Data and managing technical event support at Forj. At Montage, Jake led the Global Client Support Organization for a video interviewing platform, while earlier experience at AT&T involved managing technical customer service teams and enhancing processes. Jake Edmark holds a Bachelor of Applied Science in Management Information Systems from Cardinal Stritch University.