Shirley Casanova

Shirley Casanova is a Senior Customer Success Manager at JAGGAER, where Shirley maximizes customer retention and engages with high-touch strategic customers. Previously, Shirley held various roles at Bond Brand Loyalty, IBM, Vision Critical, Hudson's Bay Company, and Ipsos-ASI, showcasing their expertise in account management, project management, strategic development, and marketing. Shirley holds a Journalism Diploma from Centennial College and a CAMRO Certificate from CAMRO. Additionally, Shirley has advanced Spanish language knowledge from Ryerson University.