Jessica Clements

Jessica Clements has an extensive work experience in the field of design strategy and innovation. Jessica has worked for various companies such as Jam3, Design Lobby, Scotiabank, nventive, EY-Seren, AKQA, Visa Europe, and Market Gravity. In their roles, they have held positions such as Head of Strategy & UX, Design Strategy and Innovation Director, Design Strategy Lead, Design Researcher, Innovation Lead, Principal Consultant, Research Director, and Delivery Lead. Jessica has been responsible for defining and executing vision, shaping research and strategy processes, increasing collaboration, mentoring team members, piloting approaches, and managing cross-functional teams. Jessica has worked on projects related to customer experience, digital transformation, product and service design, usability testing, and innovation.

Jessica Clements has a Bachelor of Fine Arts (B.F.A.) degree in Acting from The University of British Columbia. Jessica also has an MBA degree in Marketing and Strategy from Schulich School of Business - York University.