Jeremy Johnson is the VP of Product Management at Jama Software. Jeremy has over 20 years of experience in the software industry, including management positions at Sphera and Jama Software.
Johnson has a proven track record of success in product management. At Sphera, they increased sales bookings by 58% and achieved 30% YoY revenue growth in a mature space. Jeremy also grew the pipeline by 48% on a new enterprise SaaS product and associated professional services within six months.
At Jama Software, Johnson has continued to drive growth and improve customer satisfaction. Jeremy has increased sales bookings by 58% and improved overall customer satisfaction by 22% in Net Promoter Score (NPS). Jeremy has also spearheaded various UX improvement projects, including a redesigned onboarding experience, which contributed to a 26% improvement in usability-specific NPS.
Johnson is a thought leader in the software industry and is regularly interviewed by analysts and industry influencers (Gartner, Verdantix, Forrester, etc.). Jeremy is a passionate advocate for the Jama Software product and is constantly looking for ways to improve the customer experience.
Jeremy Johnson completed a Bachelor of Arts degree in Communication, magna cum laude, from Washington State University.
Jeremy Johnson works with Kevin Steigerwald - Director of Product Design, Jeff Jilot - VP, Product Operations. Their manager is Josh Turpen, Chief Product Officer.
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