jameda GmbH
- Burim Bajrami
Burim Bajrami is a seasoned Customer Success Manager with extensive experience in managing customer relationships and ensuring satisfaction. Currently employed at jameda GmbH since January 2023, Bajrami's previous roles include positions at PANION and Agrando, where responsibilities encompassed troubleshooting customer issues, managing quality assurance processes, and developing strategic solutions to enhance customer engagement. Additionally, Bajrami has a solid background in recruitment and training new team members, as well as handling key performance indicators related to customer success, such as churn and cancellation rates. Burim Bajrami began a professional journey in customer service with IQ-to-Link GmbH, where skills in customer interaction and sales lead management were honed. A Bachelor’s degree in Economics was earned from the University of Prishtina between 2012 and 2019.
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jameda GmbH
jameda is Germany's biggest health online portal. Our services focus on the needs of patients and physicians and offer them an added value. Each month, 6 million patients consult jameda.de to find their medical treatment through a sophisticated doctor search. While searching for the appropriate physician, patients benefit from more than 2.5 million reviews, useful filter functions and a database of more than 250,000 medical professionals across Germany. As soon as the appropriate physician is found, patients can either pay a visit to the physician's practice onsite or attend an appointment via online video consultation. In addition, jameda provides an online video communication solution with its product patientus for medical institutions, clinics, health insurance companies and medical care centers. Through the perspective of a physician, jameda offers an all-in-one solution for the digital patient contact: a cloud-based calendar with an online appointment functionality and online video consultations. Furthermore, physicians have the opportunity to present their medical practice and to provide comprehensive information about their range of services on jameda.de. Learn more about jameda, its products and innovations for physicians and patients: www.jameda.de www.facebook.com/jameda.de www.twitter.com/jameda_de www.instagram.com/jameda.de Impressum: https://www.jameda.de/jameda/impressum.php
