Florian Gentz

Florian Gentz has extensive experience in the healthcare industry, particularly in customer success management. Currently working as a Senior Customer Success Manager and Product Integration Expert at jameda GmbH, Florian leads a team of 12 Customer Success Managers to ensure exceptional service delivery and customer satisfaction. Florian has successfully implemented strategies to increase customer satisfaction by 30% and drive upsells. Prior to this role, Florian worked as a Medizinischer Fachangestellter at MVZ Marienplatz and Hausärzte Amperland. Florian holds a degree in Fachwirt im Gesundheits- und Sozialwesen from Kolping-Akademie für Erwachsenenbildung gemeinnützige GmbH.