Nadia Baggio

Nadia Baggio currently works as a Customer Success Manager at Jampp, a role they began in May 2022. In this position, they serve as the primary point of contact for customers in the mobile programmatic space, building strong relationships and providing strategic consulting. Nadia is responsible for planning and executing mobile marketing campaigns using Jampp's programmatic tools, analyzing campaign performance, and providing reports to improve operations. Additionally, Nadia identifies growth opportunities and resolves escalated customer issues while collaborating with product and sales teams.

Before joining Jampp, Nadia worked at Zendesk as a Sales Development Representative from January 2021 to May 2022. Prior to that, they interned as a Lead Development Representative at Zendesk from September 2019 to January 2021.

Nadia also gained work experience as a Proposal Management Intern at SAP from August 2018 to September 2019, and as a LATAM Oversight & Control Intern at J.P. Morgan from April 2017 to May 2018.

Nadia Baggio pursued their education at Universidade Federal do ABC, where they obtained a Bachelor's degree in International Relations from 2016 to 2023. During the same period, they also completed a Bachelor's degree in Science and Humanities from the same institution.

In addition to their academic degrees, Nadia Baggio obtained certifications in Communication and Public Speaking from Escola Conquer in May 2023, and in Customer Success Start from MBA SEDA Executive Education in January 2021.