Craig Moore

Craig Moore has a diverse work experience spanning over 12 years. Craig started their career as a Lab Technician at Shoppers Drug Mart, where they were responsible for running printers, kiosk computers, and providing customer service. Craig then worked as a Computer Systems Technician at Computer Repair, focusing on computer repairs and maintenance. Following that, they joined Geek Squad as a Counter Intelligence Agent, where they performed desktop and laptop setup, hardware and software diagnostics, and repairs.

In 2012, Craig transitioned to GoodLife Fitness as an IT Support Technician and later became a Service Monitoring Technician. In these roles, they provided technical support and monitoring services.

In 2017, Craig joined the Ivey Business School at Western University as an IT Analyst, where they provided support, analysis, and IT infrastructure operations. Craig was responsible for tasks such as VoIP administration, imaging, AD Users&Computers administration, and general technical support.

Craig then joined Autodata Solutions in 2018 and held the positions of Sr. Service Desk Technician and Team Lead - End User Support. In these roles, they led a team and provided technical support to end-users.

Most recently, Craig joined J.D. Power in 2020 as a Technical Support Team Lead. Overall, Craig has demonstrated expertise in technical support, team leadership, and customer service throughout their work experience.

Craig Moore completed their education at Fanshawe College from 2008 to 2010, where they obtained a degree in Computer Systems Technician with a focus on Information Technology. Prior to that, from 2002 to 2006, they attended Parkside Collegiate Institute, where they obtained their OSSD (Ontario Secondary School Diploma) in Technology. Currently, Craig Moore is pursuing further education at Queen's University, starting in 2022. However, specific details regarding their degree and field of study at Queen's University are not provided.