Silviu I.

Silviu I. has a diverse work experience spanning over several years. Silviu currently holds the position of Director Infrastructure & Cloud Excellence at Jedox, where they lead a department of 30 cloud engineers and other professionals. Their responsibilities include defining the department's strategy, aligning operational resources with business priorities, and ensuring product availability and operational efficiencies.

Prior to their current role, Silviu worked at Tipico as a Senior Supplier & Service Delivery Manager. In this role, they managed the service delivery and SLAs for over 100 IT vendors, negotiated contracts, and introduced Supplier Relationship processes within the Technologies department. Silviu collaborated with various teams and roles across the organization, such as DevOps, Security, and Product Management.

Before Tipico, Silviu was an Associate Director at MSD, where they led the Global Infrastructure Operations, Planning & Performance team. Silviu contributed to the expansion of the IT hub and implemented strategies for capacity management, demand management, inventory management, and more.

At IBM, Silviu served as a Service Delivery Manager, responsible for providing leadership and direction to teams supporting the internal IT infrastructure. Silviu ensured the achievement of SLA and OLA targets and was accountable for service delivery, availability, and security. Silviu also had previous roles at IBM as a Data & Quality Analyst, where they applied Lean and Six Sigma methodologies, and as an IT Specialist/Shiftlead Mainframe Operations for Deutsche Bank, where they led a team and managed critical incidents and changes.

Overall, Silviu I. has extensive experience in infrastructure and cloud management, supplier and service delivery, and strategic planning. Silviu has a proven track record of leading teams and driving operational efficiency in various organizations.

Silviu I. holds a Master of Science (MSc) degree in Electronics Engineering from Gheorghe Asachi Technical University of Iași, which they obtained in 2008. Prior to that, they completed their Bachelor of Science (BSc) in Electronics Engineering at the same university from 2002 to 2007. Silviu completed their high school education at Vasile Alecsandri National College of Bacău, where they received a High School Diploma in Maths and Physics in 2002. Additionally, Silviu I. has obtained various certifications in fields such as Kubernetes, DevOps, Microsoft Azure, project management, ITIL, and Six Sigma, among others.