Customer Service · Remote · Remote possible
Product Manager, Decision Support
Who we are
Jellyvision ALEX®, is on a mission to improve lives by helping people choose and use their benefits. We are raising the bar—for benefits and the employee experience (for our employees and those of the customers we serve) – by scaling personalization, compassion and an earnest intent to be helpful in all that we do.
Jellyvision people are a group of creative problem solvers who use good judgment, give each other honest feedback, engage in real debate, and snack frequently. We are curious, hungry, and humble—because we know this is how we’ll continue to make an impact. We’re kind, biased towards action, and sweat the details to create great experiences for those we serve.
We are an inclusive, human-first workplace. Respect and trust for each other are foundational, and our equitable total rewards offerings support the lives and holistic well-being of our unique people. At Jellyvision, expect career experiences that challenge you, empower you to have a direct impact on our mission, and enable you to learn, try, and do while having fun along the way.
What’s the role?
We’re looking for someone who lives in the future and breathes the art of the possible - someone who sees the world through the lens of our customers, users, and channel partners (current and future), who can get a little mathy building pro-forma business cases, and has experience with setting a bold vision, grounded in some testing data and a decent amount of intuition and partnering with stakeholders to communicate that to the market and rally our Jelly-people around it. You’re strategic first, tactical second, and all in on iterating, growing and making this product line more efficient.
You’ll be relentlessly “external” in your focus - all customer, partner, and market oriented, with a knack for thinking expansively about how to solve hard problems and how Jellyvision can leverage our strengths to beat competition, and find win-win angles for Jellyvision to share in the value we create for our customers. You have large employer HR executives, broker/consultants, and carrier contacts on speed dial and are regularly checking in to stay connected to their goals, concerns, hopes and dreams.
You can craft a killer set of hypotheses and lay out a testing plan to validate with just the right amount of data. You’re entrepreneurial, able to deal with a lot of ambiguity, and can set a vision, learn quickly and iterate, and be bold about what’s possible. You have no patience for “we can’t do that” or “that would be hard.”
What you’ll do to be successful
1.) Curiosity Grew the Product Line
We’ll measure success by a deeper understanding of innovation, competitive forces, customer feedback and fully-tested Strategic Roadmap. Speed and quality are important here.
2.) Define the ROI
We’ll measure success by a Strategic Product Roadmap that creates growth and efficiency opportunities.
3.) Work Up, Down & Across
We’ll measure success by a Strategic Product Roadmap that creates growth and efficiency opportunities.
Experience & skills you’ll need
Core Competencies
The Details
What Jellyvision will give you
Check out our benefits here!
Jellyvision is committed to continuous evolution and to fostering a more diverse and inclusive workplace where everyone is welcomed, valued, and respected. It doesn’t matter your race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, or country of origin...we just want amazing people who are willing to grow along with us.
Although we have a Chicago-based HQ that employees are welcome to work out of whether they’re local or just visiting, this position is also eligible for work by a remote employee out of CA, CO, CT, FL, GA, IL, IN, KY, MA, MI, MN, NC, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA or WI.