Olivia Morel

Olivia Morel has a diverse work experience spanning various roles and industries. Olivia is currently the Head of Customer Success at JeudiMerci, a position they have held since November 2022. Prior to that, Olivia worked at LumApps from 2018 to 2022, where they had two roles. First, they served as the Customer Marketing Lead from January 2020 to September 2022. In this role, they were responsible for developing and restructuring the client onboarding process, overseeing corporate and product communication, and monitoring customer satisfaction. Additionally, they initiated the conception and implementation of the LumApps user community. Before that, Olivia was the Field Marketing Manager at LumApps from October 2018 to January 2020, where they conceptualized and executed strategic events and ensured alignment between sales and marketing teams.

Olivia's work experience also includes a role as a Marketing Coordinator for Bing Ads at Microsoft from March 2017 to October 2018. Prior to that, they worked at Elsevier as a Congress Manager from November 2015 to February 2017. In this role, they implemented Elsevier Masson's participation policy at conferences, negotiated with organizers, and coordinated various stakeholders.

Before their time at Elsevier, Olivia served as a Marketing & Event Assistant / Apprentie at Worldline by Atos from March 2013 to September 2015. In this position, they were responsible for event sponsoring, marketing, and communication activities. Olivia also had a role as a Chargée de communication at Watt ELSE Production from August 2012 to January 2013.

Olivia's work experience began with a language immersion experience in New Zealand from September 2009 to June 2010, where they worked as a young fille au pair to improve their English skills and gain maturity and independence.

Olivia Morel completed their education from 2010 to 2013 at Université Paris 8, where they obtained a Licence 3 degree with a focus on Information & Communication - Communication des entreprises. Following that, from 2013 to 2015, they attended OMNES Education and pursued a Master 2 Grande école degree in the field of Pôle Marketing: Communication et médias interactifs.