Jewelers Mutual Group
Joe Jennings is a seasoned professional with extensive experience in user experience (UX) and customer experience (CX) design. Currently serving as the Director of Customer Experience at Jewelers Mutual Group and the Chief Design Officer at Charter and Go, Joe excels in integrating human-centered design with digital innovation to enhance customer interactions and drive business success. Previous roles include Principal UX Manager at Sabre Corporation, where Joe focused on transforming travel experiences, and VP Lead Experience Engineer at Citi Innovation Lab, overseeing the integration of new technologies into digital platforms. With a Bachelor of Fine Arts in Interactive Media and an Associate of Arts and Sciences in Computer Animation from The Art Institute of Dallas, Joe has successfully led design efforts across various industries, including e-commerce, travel, and fintech.
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Jewelers Mutual Group
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Jewelers Mutual was founded by jewelers in 1913 and remains the leading insurer solely dedicated to insuring jewelry and the jewelry industry. We offer coverage for jewelry businesses in retail, repair, custom design, jewelry appraising, wholesale, and manufacturing. We also provide coverage for individuals' personal jewelry, for residents in all 50 states and in Canada, except for personal jewelry insurance in Québec. As a mutual insurance company, we are motivated by the interests of our jeweler policyholders and individuals who purchase our personal jewelry insurance. Our independent agents throughout the U.S. and in Canada provide local service to our commercial jeweler policyholders. We've earned an A+ financial rating from A.M. Best for 31 years running. Jewelers Mutual Group is recognized by the Fox Cities Chamber of Commerce as an Employee Friendly Workplace. For information about Jewelers Mutual Insurance Group and, also, about the benefits of mentioning jewelry insurance to your jewelry customers, visit www.JewelersMutual.com. *Coverage is subject to the provisions, limitations, exclusions, and endorsements in the policy and the level of coverage selected. *Some restrictions apply.