Jessica Spinks, MBA, is an accomplished operations leader with extensive experience in the food service industry, currently serving as the Director of Operations for Jimmy John's since January 2022, where oversight includes annual sales volume up to $1 million across multiple locations. Jessica has a strong track record of promotions within the company, having been initially hired as General Manager and later promoted to Area Manager before assuming the current role. Previous roles include Human Resources Director at Starboard Investments and Talent Director at Chick-fil-A-Franchise, alongside earlier operational leadership positions at the U.S. Department of Veterans Affairs, where Jessica managed substantial teams and implemented strategic improvements in customer service. Jessica's educational background includes an MBA from Florida Institute of Technology and a Master of Psychology in Industrial and Organizational Psychology from Northcentral University.
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