Yaqian Lu

Manager of Customer Success at JINGdigital

Yaqian Lu has three years of work experience. In 2021, they were the Manager of Customer Success at JINGdigital, where they provided on-site service in Carl Zeiss, connected with three major business divisions, provided consultation on WeChat official account, sCRM platform, system connection, etc., and was responsible for customer renewals and upsells. In 2020, they were an Event Management & Digital Marketing Intern at 37 WINE. In 2017, they were a New Media Operation at Shanghai Yangtze Zhongchuang Co., Limited, where they wrote high-quality original articles, interacted and maintained WeChat public account and Weibo fans, collected, analyzed and organized users' feedback, and discovered new media promotion strategies.

Yaqian Lu completed a Bachelor's degree in Marketing from Shanghai University of Sport between 2014 and 2018. Subsequently, they pursued a Master's degree in Sport Event Operation from Shanghai University of Sport from 2018 to 2021. Yaqian also completed a Master of Business Administration - MBA in Event and Sport Management from Groupe ESC Troyes between 2019 and 2021.

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Timeline

  • Manager of Customer Success

    June, 2021 - present