Therese Costeniuc possesses extensive experience in customer support and tax preparation, currently serving as a Customer Support Specialist at Jivetel Communications since July 2021. Concurrently, Therese has worked as a Senior Tax Specialist at H&R Block since January 2014, managing both basic and complex individual federal and state tax returns, including small business and rental property returns. Previous experience includes roles at Windstream Enterprise as a Specialist II - Carrier Repair, managing repair tickets and escalations for high-value customers, and a Customer Service Professional position at H&R Block in early 2013. Earlier career milestones include outpatient billing at Vassar Brothers Hospital, accounts payable at Spectra East Laboratories, and banking roles at Hudson City Savings Bank, where Therese advanced from Teller to Head Teller. Educational credentials include a degree in Micro Computer Accounting from Berkeley College of Business, earned from 1989 to 1991.