Sheshadri Ramachandran

Director - Global Customer Success at Jivox

Sheshadri Ramachandran has gained extensive work experience in various roles and industries. Starting as a Supply Chain Intern at Tube Investments of India Limited in 2011, they later worked as a Design Engineering Intern at Urjita Electronics Pvt Ltd. In 2013, they served as a Student Consultant at InTouch GPS LLC and a Marketing Intern at Entigral Systems, Inc. Following this, they became a Project Innovator at Duke Interdisciplinary Social Innovators. From 2014 to 2019, they transitioned to data analysis roles at comScore, Inc., eventually becoming a Manager of Data Analysis. Sheshadri'scareer continued as a Manager of Data & Analytics at Walmart eCommerce in 2019. Currently, they hold leadership positions at Jivox, serving as the Associate Director of Customer Success and later transitioning to the Director of Global Customer Success in 2023.

Sheshadri Ramachandran completed a Bachelor of Engineering in Electronics and Communications Engineering at Anna University in 2008-2012. Following this, they pursued a Master's degree in Engineering/Industrial Management at Duke University in 2012-2013. Most recently, they obtained a PGP in Business Administration and Management from the Indian School of Business in 2020-2021. Additionally, they hold certifications in R Programming from Coursera Verified Certificates and DataCamp, including courses like The Data Scientist’s Toolbox, Importing Data Into R, and Intermediate R.

Links

Previous companies

Comscore logo
Walmart logo
Entigral Systems logo
Tube Investments of India logo

Timeline

  • Director - Global Customer Success

    April, 2023 - present

  • Associate Director - Customer Success

    September, 2021