Jeffrey Rodriguez is an experienced IT professional currently serving as a Desktop Support Technician at ADVANTAGE, powered by JMFA, where responsibilities include providing help desk support, managing IT equipment inventory, and conducting cybersecurity training. Previous roles include a Seasonal Driver Helper at UPS, a Dell Whole Unit Repair Technician at CSAT Solutions LP, and a Lead Customer Service Representative at Micro Center. Additional experience includes internships with the City of Houston and Houston First Corporation, focusing on technology organization and hardware management. Jeffrey holds an Associate's degree in Cyber Security from Houston Community College and a Bachelor of Science in Computer and Information Sciences from the University of Houston.
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