Zarina Angelica Pagdanganan is an experienced professional with a diverse background in management, training, and customer service. Currently serving as Deputy Manager at Concentrix since October 2018, Zarina has also contributed as a Language Proficiency Trainer at John Robert Powers since March 2009. Previous roles include Assistant Manager Operations at Arvato Financial Solutions, Team Lead at Acquire BPO, and various positions at ePerformax Contact Centers & BPO, including DIET Trainer and Community Support Specialist. Zarina's career began with a role as a Female Voice Over at TV5 Network Inc. and includes experience in quality assurance and customer experience. Zarina holds a degree in AB Communication Arts from Colegio de San Lorenzo, completed in 2005.
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