Heather Willoughby, SHRM-SCP, currently serves as HR Leader at John S. Connor, Inc., overseeing the entire employee lifecycle. Previous experience includes positions such as Director of People Operations at Franklin IQ, Consultant for WEConnect International, and Sr. People & Culture Business Partner at Maryland Oncology Hematology. As a Human Resources Business Partner at SECU Credit Union, strategic consulting was provided to leadership in various areas, including change management and talent management. Additional roles encompass Human Resources Leader at American Wood Fibers, Inc., HR Manager at ezStorage Corporation, and HR Business Partner at Hargrove, Inc. Early career experience includes serving as a Diversity & Inclusion Specialist at ARINC and an HR Business Partner at E*TRADE Financial. Heather holds a Bachelor of Science degree in Mass Communications and Political Science from Frostburg State University.