Jessica Keyes

User Experience Analyst at Johns Hopkins University

Jessica Keyes is an experienced User Experience Analyst at Johns Hopkins University, focusing on user research and usability testing for the Sheridan Library's digital tools and services. Keyes previously worked at Prairie Sky Designs as a designer, web developer, and photographer, creating visually appealing websites and providing consultation for social media marketing. Additional roles include Manager of Interpretation at the Baltimore Museum of Art, overseeing interpretive planning for exhibitions, and Digital Strategy Coordinator at the Enoch Pratt Free Library, where Keyes implemented digital communication strategies. Earlier experience includes web management and content production roles at Culinary Team Canada, the University of Alberta, and the Smithsonian Institution. Keyes holds an MA in Ethnomusicology and a BMus in Saxophone and Ethnomusicology from the University of Alberta.

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