Alexis Garnier

Head of Customer Success - Care, Experience & Logistics at Jolimoi

Alexis Garnier has a diverse work experience spanning from 2009 to present. Alexis currently serves as the Head of Customer Success - Care, Experience & Logistics at JOLIMOI, a beauty startup focused on building a trustworthy relationship between brands and consumers. Alexis previously worked as a Customer Success Manager at JOLIMOI and as a Customer Success Manager and Sales Development & Acquisition Leader at Leavy.co, a travel app and community marketplace for millennials. Before that, they held the role of Internal Sales Executive at Sofitel Brussels Europe, part of the Accor Group. Alexis also has experience in leisure and MICE sales coordination at Accor and worked as a Leisure Sales Coordinator at Paris Chamber of Commerce and Industry - CCIP. Alexis began their career as a Customer Care Associate at SBB Shipping USA, Inc. Overall, Alexis has demonstrated expertise in customer success, sales, and business development across various industries.

Alexis Garnier's education history includes a variety of degrees and certifications. Alexis attended Groupe ESC Troyes from 2007 to 2012, where they earned a BBA-Bachelor of Business Administration with a focus on Entrepreneurship and Innovation Management. Alexis then pursued a Master of Business Administration (MBA) at AIM - Académie Internationale de Management from 2012 to 2014, specializing in Hospitality Management. Alexis also completed a Bachelor of Arts (B.A.) in Business Studies at Dublin Business School, graduating with a 2.1 class honors in an unspecified year before 2010.

In terms of additional certifications, Alexis obtained several certifications related to the hospitality industry. In 2013, they earned certifications in Food Safety: managing with the HACCP system, Managing Front Office Operations, Revenue Management: optimizing revenue in hospitality operations, and Sales and Marketing. These certifications were obtained from the American Hotel & Lodging Association.

Links

Previous companies

Leavy.co logo
Accor logo

Timeline

  • Head of Customer Success - Care, Experience & Logistics

    September, 2022 - present

  • Customer Success Manager - Care, Experience & Logistics

    September, 2020

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