Glenn Eckard

Chief Customer Officer at Journey Sales

Glenn Eckard has worked in various roles in the sales and business development industries since 1993. Glenn began their career at Progressive Business Publications as a Sales Director, where they were recruited to lead the development and expansion of the company's inside sales team. During their six-year tenure, they were responsible for all aspects of the growth effort, including the recruitment and development of 45 managers and support staff, and ultimate growth to over 500 high performing outbound sales people.

In 1999, they were recruited as a Sales Director at New England Business Service (NEBS) to act as a change agent and break down and rebuild an under-performing inside sales department. Glenn quickly turned over 50% of the staff, replacing them and then growing the team by an additional 50% over the first year. Glenn also launched entirely new sales teams/initiatives for the company's medical supply, banking, and Payroll divisions.

In 2002, they became the COO, Principal, and Co-founder of Business 21 Publishing, which started as a print publisher of newsletters, special reports, and guides for Sales, Human Resources, and Safety professionals.

In 2008, they assumed the same roles at Rapid Learning Institute, which offers extensive libraries of short form eLearning content in the areas of sales, sales management, general leadership, employment law, and workplace safety.

In 2016, they became the VP Business Development at People 2.0, which provides Business Process Outsourcing services exclusively to Human Capital Services companies.

Finally, in 2017, they became the Chief Customer Officer at JourneyDXP, where they are helping sales teams large and small extend reach into their prospect and customer companies, speed education, and drive greater collaboration across the entire buyer team.

Glenn Eckard received their High School Diploma from Strath Haven High School and went on to earn a BA in English from Widener University.

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Timeline

  • Chief Customer Officer

    November, 2017 - present