Swan Yap

Swan Yap is a seasoned professional with extensive experience in consulting, product management, and customer experience across various sectors. Currently serving as a Consultant at JourneyOne since January 2023, Swan also co-founded and directs Helppo Solutions, while concurrently holding a Project Consultant role at Troppus IT & Management. Previous positions include Product Owner at Spectrum Ecology & Spatial and INX Software, and Senior Consultant/Head of Delivery at Discovery Data Company. Former experience also encompasses roles at HealthEngine as Product Manager, and a significant tenure at iWebGate, culminating as Head of Customer Experience & Strategy. Swan's career began at CalorieKing, contributing as a Corporate Client Liaison and Senior Web Developer. Swan Yap holds a Bachelor’s degree in Computing and Mathematical Sciences from The University of Western Australia.