MK

Madhumita Katta

Head Of Customer Experience And Product Programs at Joveo

Madhumita Katta is the Head of Customer Experience and Product Programs at Joveo since November 2019. Prior to this role, Madhumita held positions at Indeed.com, MoBolt, Hydus Inc, and Monster Worldwide where Madhumita gained extensive experience in customer success, project management, business analysis, and client relations. At Monster Worldwide, Madhumita excelled in driving efficiency and operational improvements through business modeling and system alignment, as well as leading cross-functional efforts to address business process or systems issues. Additionally, Madhumita led a distinct customer service team to provide after-sales service to Enterprise customers, demonstrating their strong leadership skills and dedication to maximizing customer satisfaction levels.

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Timeline

  • Head Of Customer Experience And Product Programs

    July, 2021 - present

  • Director Of Customer Success

    November, 2019

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