Piotr Sarnowski is an experienced professional in IT management and engineering, currently serving as a ServiceNow Engineering Manager at JTI (Japan Tobacco International) since March 2023, where responsibilities include leading an engineering team and overseeing solution delivery for ServiceNow CSM. Previously, Sarnowski held the same title at Credit Suisse from November 2017 to February 2023, managing a team and ensuring project delivery while focusing on strategic planning and SDLC governance. Sarnowski has also held various roles at Ericsson, T-Systems, Scania Group, and the Polish Ministry of National Defence, showcasing a strong background in project management, business analysis, release management, and IT support. Educationally, Sarnowski holds a Master's degree in Management from SGH Warsaw School of Economics and a Bachelor's degree in Information Technology from the University of Natural Sciences and Humanities.
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