Henry Geqiang Chung

Henry Geqiang Chung has a strong background in IT support and customer service. Henry Geqiang is currently working as a Customer Support Engineer at JumpCloud. Prior to this, Henry worked at Quality Information Partners, Inc. as a Help Desk Administrator, where they provided user support and administered Microsoft Windows user accounts and security groups. Henry Geqiang also supported a federal customer's cloud-based data center and web applications. Before that, Henry worked at Medical Science & Computing as a Senior Desktop Support Technician, where they led projects and supported over 300 end-users with laptops, network systems, and peripheral devices. Henry Geqiang also managed and monitored the Active Directory environment. Henry has also held positions as a Senior Information Technology Analyst at LCG, Inc., where they utilized Active Directory Management and other tools to manage user accounts and ensure machines were up-to-date, and as a Senior Desktop Support Analyst at GRSi, where they provided direct support for multiple operating systems and engaged in cybersecurity projects. Early in their career, Henry worked as an IT Analyst at Shady Grove Fertility, where they serviced multiple locations and provided user support using various Windows operating system utilities.

Henry Geqiang Chung obtained an Associate's degree in Information Systems from Montgomery College, where they studied from 2017 to 2019. In addition, they earned certifications in CompTIA A+ from CompTIA in April 2015, and a certification as an Amazon Web Services Solutions Architect Associate from Amazon Web Services (AWS) in May 2021.