Chelsey Rooney is a seasoned professional in client success and partnerships, currently serving as a Client Success Manager at Juniper Creates since May 2023. Prior experience includes roles at Swyft, where Chelsey managed a team for merchant success, ensuring zero churn for enterprise clients and driving significant growth in gross market value through competitive pricing strategies. At Neptune Retail Solutions, Chelsey led a team of Senior Customer Success Managers while influencing product development and improving platform usability. Chelsey began a career at Checkout 51, progressing from Customer Support Specialist to Manager of Program Management, overseeing top-tier client campaigns and contributing to significant operational efficiencies. Educational credentials include a degree in Product Management from BrainStation and studies at Laurentian University/Université Laurentienne.
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