Lucas Ramalho

Lucas Ramalho is an experienced UX Manager currently at Juntos Somos Mais, where responsibilities include defining and leading user experience strategy, understanding client needs, and driving continuous improvements to enhance usability and customer satisfaction. Previous roles include UX Coordinator and UX Specialist at a B2B marketplace, focusing on user research and interface design, as well as a Squad Leader for Banco Bradesco, where contributions involved usability analysis and prototyping. Lucas has also worked as a UX Designer for major companies like Itaú LATAM and Banco Original, emphasizing digital transformation and service design. Educational qualifications comprise specialized postgraduate degrees in Neuroscience and Psychology Applied, and Usability and Information Architecture, along with a degree in Graphic Design.