Dwayne McClure

Dwayne McClure, MHA, PMP, is a seasoned professional with extensive experience in customer service and support roles across various industries. Currently serving as a Member Service Representative at Kaiser Permanente since June 2013, Dwayne has previously held positions such as Direct Support Professional at The Arc of Howard County, Benefits Counselor at Colonial Life, and Back End Account Manager at Santander Consumer USA Inc. Dwayne's career began as a Branch Manager at RMC Financial Services, with significant roles at Sterling National Bank and Citi, where Dwayne developed expertise in team supervision, financial operations, and client support. Dwayne holds a Master of Healthcare Administration from Ashford University and a Bachelor’s degree in Business Administration from Gardner-Webb University.