Dimitra Mandalou

Dimitra Mandalou is an experienced professional with a diverse background in customer service and workforce management. Currently serving as a Workforce Management and Reporting Assistant at PeopleCert since April 2021, Dimitra also holds the position of Customer Service Specialist within the same company. Previous roles include E-shop Administrator at Express Pharmacy, Call Center Representative and Shift Leader at Cosmote e-Value, and Call Center Representative at MTN. Additionally, Dimitra has experience as a Mathematics Tutor and a Cashier at MARINOPOULOS S.A. Dimitra holds a Master of Science in Educational Statistics and Research Methods from Ethnikon kai Kapodistriakon Panepistimion Athinon and has a strong educational foundation from the University of Patras and 1ο λύκειο Γκράβας.