Viet Truong

Viet Truong has been working in the business industry since 2017. In 2017, they began working as the Lead of the Shipping Department at Extrim, Jsc - Shoe Care Express. In 2019, they transitioned to Grab as a Market Analyst for S&P. Currently, Viet Truong is a Business Optimization Executive at KAMEREO. In addition to this role, they are also responsible for 3rd Party Platform Management and Delivery Dispatcher duties. For 3rd Party Platform Management, they ensure the company's store appearance and operation in various Food/Mart delivery platforms. As a Delivery Dispatcher, they train staff on proper delivery procedures and use of equipment, handles customer inquiries, tracks delivery process, and urges shippers to deliver in a timely manner.

Viet Truong obtained a Bachelor's degree in Tourism and Travel Services Management from HUFLIT in 2018. In 2021, they obtained six certifications from LinkedIn: Customer Service Foundations, Learning SQL Programming, Market Research Foundations, Operations Management Foundations, Process Improvement Foundations, and SQL Essential Training.