Milda Leonaviciute

Customer Success Manager III at Kantata

Milda Leonaviciute has a diverse range of work experience in various industries.

Milda began their career as a Junior Project Coordinator at the Portuguese Embassy in Lithuania, where they organized events as part of an international program. Milda then worked as a Freelance Interpreter, providing face-to-face interpretation services in multiple languages.

Milda then joined Hilton Worldwide as a Casual Receptionist, ensuring a smooth check-in/check-out process and providing exceptional customer service. Milda later worked as a Receptionist at the DoubleTree by Hilton Leeds, where they continued to excel in customer service.

Milda then transitioned to the DoubleTree by Hilton London - West End, taking on roles such as Front Office Supervisor and Duty Manager, Cluster Meetings & Events Administrator, and Cluster Meetings & Events Coordinator. In these positions, they managed customer inquiries, organized events, and supervised staff.

Milda then worked at ATPI as an Inside Sales Manager, acquiring new business and cold calling potential clients. Milda later joined Hostmaker as an Account Manager, ensuring the success of a portfolio of properties.

Milda also had experience as a Sales Executive and Sales Coordinator at etc.venues, where they handled customer inquiries, maintained relationships with clients, and followed sales strategies.

Their most recent role was at Houst, where they worked as an Account Manager, retaining client accounts and ensuring smooth operations after a merger.

Currently, Milda works at Kantata as a Customer Success Manager III. Milda is responsible for driving customer adoption and achieving set goals and outcomes for the Kantata platform.

Overall, Milda Leonaviciute has demonstrated strong customer service skills, a strategic mindset, and the ability to drive success in various roles throughout their career.

Milda Leonaviciute obtained their Bachelor's degree in History from Vilniaus universitetas / Vilnius University, which they attended from 2007 to 2011. Milda then pursued further education at Aarhus University, where they completed the ERASMUS program in the Department of History and Area Studies from 2010 to 2011. In addition to their academic qualifications, Milda has obtained several certifications, including a Product Expert Certification from Kantata in March 2023. Milda has also completed various professional development courses on platforms like LinkedIn, including certifications in career advice, emotional intelligence, personal branding, remote work foundations, strategic thinking, time management while working from home, and unconscious bias.

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