Kaustubh Sinha

Kaustubh Sinha has a diverse work experience spanning various industries and positions. Kaustubh is currently working at Kapture CX as a Manager, Customer Success, a role they started in July 2023. Before that, they were the Sr Manager- Escalation at Kapture CX from September 2022 to July 2023.

Prior to their role at Kapture CX, Kaustubh worked at Omnicuris as a Key Account Manager from April 2022 to September 2022. Kaustubh also served as a Sr Account Manager at Omnicuris from July 2020 to April 2022.

Before joining Omnicuris, Kaustubh was a Business Development Manager- EMEA at Tracxn from November 2018 to January 2020. In this role, they focused on driving business development and client management across EMEA, specializing in building awareness and creating opportunities for Venture Capital funds and Fortune 1000 Corporates.

Kaustubh's work experience also includes a role as a Manager- Accounts Management at Happay - Expense Management Solution for Businesses from October 2016 to December 2017. Kaustubh was responsible for driving continuous growth in usage levels and achieved a high renewal rate, reduced churn, and provided valuable usage insights.

Prior to Happay, they worked as an Account Manager Corporate IT at Times Internet from August 2015 to October 2016. Kaustubh also served as a Relationship Officer at American Express from August 2014 to July 2015.

Kaustubh's earlier experiences include a role as an Assistant Manager- Marketing & Business Development at Zing Club from June 2013 to September 2014. Kaustubh also completed an internship at HT Media Ltd from April 2012 to May 2012.

Overall, Kaustubh Sinha has a strong background in customer success, account management, business development, and marketing. Kaustubh has a track record of achieving positive outcomes and delivering valuable results in their various roles.

Kaustubh Sinha completed a Master's Degree in Marketing and HRM from SDM Institute for Management Development from 2011 to 2013. Prior to that, they obtained a Bachelor's degree in Commerce with a specialization in Marketing from the University of Lucknow, where they studied from 2007 to 2010. Their secondary education was completed at St Joseph's Convent School, Varanasi, where they obtained their ICSE Board qualification from 2003 to 2007.

In addition to their formal education, Kaustubh has also earned several certifications. These include certifications in Customer Success Management Fundamentals from LinkedIn, Google Ads Display Certification from Google, Create B2B cold calling scripts & Value Proposition from Udemy, Key Account Management from LinkedIn and the National Association of State Boards of Accountancy, Key Accounts Management from LinkedIn, The Complete Digital Marketing Course from Udemy, and a Certificate course in MS Office from UPTEC.