Mayank Vyas

Sr Key Account Manager at Kapture CRM

Mayank Vyas has a diverse work experience with various roles in different companies. Mayank started their career as an Intern at RailTel Corporation of India Ltd in 2011, where they focused on studying signaling and railway telecommunication. In 2014, they worked as a Summer Intern at NITCO LIMITED, where they gained experience in sales, marketing, and CRM implementation.

In 2015, they became a Territory Sales Manager at Practo, where they were responsible for meeting prospective clients, conducting product demonstrations, and generating sales opportunities. Mayank joined Indeed.com in 2016 as a Client Services professional, managing enterprise customer onboarding and lifecycle journeys. Mayank worked closely with global markets, particularly APAC and AU, to ensure customer success. Mayank'sresponsibilities included maintaining CRM records and providing up-to-date prospect information.

In 2019, Mayank worked as a Content Strategist at Purple Quarter before transitioning to Kenyt.AI in 2020. At Kenyt.AI, they served as a Customer Success Manager, independently handling end-to-end project management and collaborating with multiple teams to deliver chatbots and execute business initiatives.

From 2020 to 2022, Mayank worked at Cropin as an Assistant Manager - Customer Success, focusing on customer experience in the SEA and India regions. Mayank then took on the role of Manager-Customer Experience, where they managed customer relationships and ensured successful project delivery.

Currently, Mayank is employed at Kapture CX as a Senior Key Account Manager, a position they have held since February 2023.

Mayank Vyas completed their education in a chronological order as follows:

1. From 2013 to 2015, they attended SDM Institute for Management Development and obtained a Master of Business Administration (M.B.A.) degree in Marketing & Operations.

2. Between 2008 and 2012, Mayank studied at Rajasthan Technical University and earned an Engineer's Degree in Electronics and Communications Engineering.

3. From 1994 to 2008, they attended Bikaner Boys School and completed their High School education.

Additionally, Mayank Vyas has obtained several certifications, including:

1. "Project Planning: Putting It All Together" from Google in January 2023.

2. "Foundation of Project Management" from Google in December 2022.

3. "Sales Management" from HubSpot in June 2022.

4. "Python for Data Science and AI" from IBM in September 2021.

5. "Engagement Preparation Best Practices for Customer Success Management" from LinkedIn in August 2021.

6. "Data Science Orientation" from Coursera in July 2021.

7. "Onboarding and Adoption Best Practices for Customer Success Management" from LinkedIn in June 2021.

8. "Google Analytics" from Google in June 2020.

9. "Adwords Mobile" from Google in May 2018.

10. "Google Adwords Fundamental" from Google in May 2018.

There is a certification in "JIRA Ticketing" from Atlassian, but the month and year of attainment are not provided.

Links

Timeline

  • Sr Key Account Manager

    February, 2023 - present

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