DR

Deepesh Raj

Customer Success Manager at Kapture CX

Deepesh Raj has a strong background in customer success and client engagement. Deepesh is currently working as a Customer Success Manager at Kapture CX since December 2022. Prior to this, they worked at BetterPlace from June 2021 to December 2022, where they served as a Client Engagement and Customer Success professional. In this role, they were responsible for selling SAAS solutions for the blue-collar job segment, handling key accounts, arranging meetings with clients, and conducting product demonstrations. Before joining BetterPlace, Deepesh worked at MOVENOW as a Customer Success Executive from August 2020 to May 2021, where they focused on onboarding and nurturing new clients. Deepesh also acted as a trusted advisor and educator to help customers maximize the benefits of the company's services. Additionally, Deepesh has experience in corporate sales and B2B relations, gained during their tenure at OLX People from April 2019 to July 2020. Deepesh was responsible for acquiring new business opportunities, establishing connections with decision-makers, and building relationships with clients. Prior to that, they worked as an Academic Counselor at EduVirtuoso for a brief period in 2019 and as a Brand Marketing professional for Myntra at Canvilicious Marketing Services from August 2018 to October 2018.

Deepesh Raj completed their Master of Business Administration (MBA) degree in 2019 from Acharya Institute Of Management and Science. Prior to that, they pursued their Bachelor of Computer Applications (BCA) degree from Acharya Institutes, completing it in 2017.

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Timeline

  • Customer Success Manager

    December, 2022 - present