Kapture CX
RudraPrasad Nanjundappa is a seasoned professional with extensive experience in customer experience, consulting, and leadership roles across multiple industries. Currently serving as Chief Customer Officer at Kapture CX since April 2025, RudraPrasad leads customer-facing teams to enhance customer journeys. Prior roles include Regional Vice President in Product Delivery and Professional Services at Eightfold, Consultant for Customer Experience Strategy at Delhivery, and Co-founder of YOSKA, a Health-Tech venture. With a foundation in CRM consulting at Cognizant Technology Solutions and Infosys Technologies, RudraPrasad also held positions at LinkedIn and ITC Infotech, demonstrating a robust trajectory in customer success and technology-driven solutions. Educational qualifications include a PGDM (MBA) in IT & Marketing from SPJIMR and a Bachelor's Degree in Mechanical Engineering from Dr. Ambedkar Institute Of Technology.
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