Shreya Singh

Shreya Singh has a diverse work experience spanning various industries. Shreya currently holds the position of Technical Support Specialist at Kapture CRM since January 2022. Prior to this, they worked as a Sales and Operations Executive at Monkey Adventures, LLP from October 2021 to January 2022.

Shreya previously worked at Omnicuris as a User Engagement Analyst from September 2019 to February 2020. Their responsibilities included creating daily excel reports for customer support issues, marketing new courses through presentations, and managing the consolidation of issues and plans for resolution.

Before that, they were a Customer Delight Executive at DocsApp from July 2018 to July 2019. Their role involved maintaining service level agreements, training new joiners, and guiding doctors on using the application and handling consultations.

Shreya's work experience also includes a position as a QA Officer at Renown Pharmaceuticals Pvt. Ltd. from April 2017 to May 2018. Their responsibilities included preparing audit documents, issuing formats and logbooks, and conducting line clearance and in-process checks.

Overall, Shreya Singh has gained valuable experience in technical support, sales and operations, user engagement analysis, customer service, and quality assurance throughout their career.

Shreya Singh completed their Matriculation degree at ST.Joseph public School from 2005 to 2006. Shreya then pursued their Higher Secondary education at the same school from 2007 to 2009, specializing in Biology, General. Following this, Shreya enrolled at Bhupendra Narayan Mandal University to pursue a Bachelor of Science (BS) degree in Chemistry. Shreya also went on to obtain a Master of Science (MS) degree in Chemistry from the same university.