Sourav K. began their work experience in 2019 as an Android Developer at Vedas Technocrats. They then moved on to AI Workspace in 2020, where they worked as a Research Analyst until 2021. In 2021, they joined siliconindia as a Technology Research Executive, and later transitioned to the role of Market Research Executive. Their responsibilities at siliconindia included data sourcing, database management, and company profiling across various industries. Currently, Sourav is working at Kapture CX as a Market Research Executive, starting in 2022.
Sourav K. completed their Bachelor of Technology degree in Computer Science from Bengal College of Engineering and Technology 125 from 2016 to 2020. Prior to this, they pursued their intermediate education in Science at CHHATRAPATI SHIVAJI SR. SEC. SCHOOL from 2015 to 2016. Sourav's early education began with their matriculation at Patna Central School from 2013 to 2014, where they studied all subjects.
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Kapture CX
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Kapture is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. Customizable as per business needs, the CX solution is trained on the basis of historical data i.e. it helps businesses provide feasible automated responses to their queries. Kapture pursues seamless integrations with platforms - ERP, Shopify, WooCommerce, Unicommerce, Magento & Logistics Partners as well as deep integrations with cloud telephony sources - Knowlarity, Ozonetel, Exotel, and others.