Elizandro Morales

Elizandro Morales is an experienced professional in customer service and product support, currently serving as a Product Support Specialist at Kareo since January 2022. In this role, Elizandro provides friendly and informative assistance to clients, many of whom are medical professionals, by expertly handling inquiries via phone and email. Previously, Elizandro worked as a Customer Service Representative at SmileDirectClub from May 2019 to October 2021, addressing customer questions regarding invisible aligners and shipping concerns. Prior experience also includes a position at SYKES Costa Rica from October 2017 to May 2019, where Elizandro specialized as a Fraud Identity agent and Dispute agent for Capital One, assisting customers with credit card issues. Elizandro holds a Bachelor's degree from Universidad Fidélitas and a High School Diploma from Liceo Bilingue de Belen, as well as training from Instituto Nacional De Aprendizaje.