Aman Alem

Senior Technical Support Specialist at Asgard Software

Aman Alem has a comprehensive work experience in various roles. From 2020 onwards, Aman worked as a Senior Technical Support Specialist at Katana Software, Inc. where they solved complex technical and end-user problems related to the company's proprietary software for the hospitality industry. Aman also implemented a system to save 100 worker hours every 6 weeks by automating regression testing using the Ranorex app.

Before that, from 2015 to 2020, Aman owned and operated their own independent IT/computer consulting company called DesTech Computer Solutions. In this role, they provided personalized tech services to clients in their homes, efficiently solving a wide range of complex problems.

Prior to their consulting business, Aman also had experience as a Web Designer-Builder and Business Owner at Amanster Designs from 2014 to 2020. Here, they designed and built custom websites, enhancing the visibility, aesthetics, and productivity of client companies.

Overall, Aman Alem's work experience showcases their expertise in technical support, problem-solving, IT consulting, and web design.

Aman Alem obtained a Bachelor's degree in Music Performance, General from the University of Southern California from 2010 to 2014. In 2022, Aman completed a Coding Bootcamp Certification in Computer Software Engineering from General Assembly.

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Timeline

  • Senior Technical Support Specialist

    February, 2020 - present

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